"The boys helped me find just the right helmet and I got some new shoes and a cover to boot...awesome!"
"Relax! Give your trust and confidence to Greg and Blaine; get the tires you want at the best price and have them mounted by the people who ride and CARE!"
"I needed a few things since I have a couple of long trips coming up this fall. The sales person who helped me was wonderful young gentleman, very patient, very helpful and most of all very courteous. A few days later I returned a pair of rain boot cover because they were the wrong size (my fault) I was taken care of by another employee who was also very nice and efficient. I would highly recommend Cycle Gear to my riding friends."
"Great staff, super helpful!"
"In store experience overall was good. Was shown options for helmets and how sizing was worked in order to ensure correct fit. Ordering helmet was easy, This where the disconnect happened. I was informed that the helmet would be in about 2 - 3 days. Order was done on 4 July. Nothing was heard and due to holiday being date of order I gave it a couple more days. After a week (11 July) I called and asked where helmet was. After being on hold for approximately 10 -15 minutes I hung up and called again. I was then informed that the helmet was sent to the other store here in Las Vegas. I was informed it would be sent to their store and I could pick it up the next day (12 July). There was no follow-up about the order when the helmet was not received. It took my calling in order for the order to be completed. Apologies were made about the mix up but nothing else was offered. My question is "What would have happened to my order if I had not called and asked about it?""
"Great service and friendly staff."
"Ace was super helpful and got me all the help I needed "
"The staff at my local Cycle Gear (Pecos) are always so friendly and helpful. They never look down at me as a woman when I have questions about gear or items for my bike. I will always shop at Cycle Gear. "
"Staff was friendly and attentive. No stress and ready to assist. Good easy layout."
"Wonderful staff. Very helpful and patient with all of my silly questions. Thank you so much. "
"You had the product I needed, good price, the clerk was a nice young man, store stocked well. "
"I recently purchased a new helmet. After several attempts, I finally chose one. I wore it home and decided it was not the fit for me. I went back the next day. (Sunday) and went through the try on process again. I did find the helmet that was right for me. The staff was so helpful on both trips. I would definitely recommend this store. Great job guys and I love my new helmet."
"Staff was very friendly and helpful. Lots of energy and full of smiles. "
"Seller didn’t your notification of my interest for two weeks. When I didn’t hear from him after several days I found another deal. Not Good"
"Very informative, great prices! "